Shipping policy
We deliver your sparkle safely and swiftly across India with our trusted logistics partner and securely processed via trusted payment gateway — ensuring a seamless, cashless experience from checkout to doorstep.
1. Shipping Charges & Zones -
As per the cart value and customer address, shipping charges will vary. For Sonaksh jewellery parcels, we have categorized following zones:
Zone Breakdown :
- Zone A (Metros like Mumbai/Delhi/Bangalore/Kolkata)
- Zone B (Tier-1 like Pune, Hyderabad)
- Zone C (Rest of India)
- Remote / Hilly Areas
For domestic orders - Pan India Free Shipping
For international orders - Shipping charges will include all applicable duties & taxes
2. Delivery Timelines -
Domestic orders -
|
Location |
Standard Delivery |
|
Metro & Tier-1 Cities |
2–4 business days |
|
Tier-2 Cities |
3–5 business days |
|
Rest of India |
4–7 business days |
|
Remote / Hilly Areas |
7–10 business days |
International Orders - Good range to keep in mind will be 8-15 days
- For domestic - Orders once processed for packaging, will not be eligible for cancellation
- For international - Unfortunately, orders once placed cannot be cancelled
*Please note - Delivery timelines may vary in case of unforeseen circumstances
3. Order Tracking
- Real-time tracking link sent via SMS, WhatsApp & email as soon as the order is dispatched
- Track your order anytime on sonaksh.com/track or My Orders
- Ekart AWB number provided instantly
4. Delays & Exceptions
- Every piece is packed in branded box with bubble wrap & cushioning
- Occasional delays may occur due to weather, local restrictions, or courier-related issues
5. Contact for Shipping Queries
Email: team@sonaksh.com
Sonaksh Promise
Your jewellery will reach you exactly as crafted — safe, beautiful, and on time. Protected. Perfectly delivered
Policy available at sonaksh.com/shipping-policy
We reserve the right to update rates with prior notice.